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Our policies, in full.

Everything we publish about how we handle your data, your complaints and our own conduct. Each one is on the site in full and downloadable as a document.

Privacy policy

What personal data we collect, why we hold it and the rights you have under UK GDPR.

Read the policy

ADR and complaints policy

How to complain, what happens at each stage, and how to escalate to the Energy Ombudsman.

Read the policy

Anti-bribery and anti-corruption policy

Our zero-tolerance position on bribery, facilitation payments, gifts and hospitality.

Read the policy

Questions about any of these? Email info@trioenergy.co.uk or call +44 330 320 9169.