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We started because the renewal letter is designed to be ignored.
Trio Energy has been buying electricity and gas for UK businesses since 2017, and wiring up the meters that measure it. The job is unglamorous: read the data, work the market, chase the supplier, check the bill, get the connection in. We just do all of it instead of one part.
The short version
Every business gets the same letter. Your contract is ending, here is our renewal rate, do nothing and it applies automatically. The rate is rarely the best one available, and the letter arrives in the middle of a busy month, which is the point.
We were set up by people who had worked inside supplier call centres and knew how much room there was between the rollover rate and the rate you get when suppliers have to compete. What started as electricity tendering grew into gas, then into the work nobody else wanted to touch: bill checking, meter admin, connection applications and change of tenancy.
There is no clever technology story here. There is a team in Nottingham who know the industry systems, read the invoices line by line, and answer the phone.
What we won’t do
We won’t hide our commission inside your unit rate and hope you don’t ask. We won’t sign anything on your behalf. We won’t cold-call you claiming to be from your supplier, from Ofgem, or from “the national database” — if someone does, it isn’t us.
And if we can’t beat what you are already paying, we will say so and tell you to renew where you are.
How we got here
A few of the moments that shaped the business.
- 2017
Trio Energy opens in Nottingham
Two desks, a phone and an electricity book of forty local businesses.
- 2019
Connections and metering added
Clients kept asking who handled the physical side. Running the DNO applications and meter work ourselves became the thing we were known for.
- 2022
The price crisis
Wholesale costs went vertical and most of our work turned into damage control: contract structuring, deemed rate rescue, and telling clients honestly when there was nothing good to buy.
- 2026
One contact, start to finish
Procurement, contract management, connections and commissioning now sit on one desk, so a new site never gets handed between three companies.
Three things we hold to.
Show the commission
Our fee appears on the quote sheet, in pence per kWh and in pounds per year, before you decide anything. If a broker won’t give you that number, ask why.
Show every quote
You see the full tender response, including the suppliers who came back expensive. Choosing from three cherry-picked options isn’t a market test.
Stay after the signature
The switch is the easy part. We validate the first invoices, chase the objections and pick up the phone for the next three years, not just at renewal.
Who you’ll deal with.
Small team, direct lines. You get the same person from tender to renewal.
Name here
Managing Director
Name here
Head of Trading
Name here
Client Services
Name here
Billing & Recovery
Fancy a second opinion on your rates?
Send one bill to info@trioenergy.co.uk, or use the form. We’ll read it properly and tell you whether it’s worth doing anything about.
- A reply within one working day
- No obligation and no contract with us
- An honest “stay put” if that’s the answer